Fit & Style Ambassador - Team Lead
Full-Time (Seasonal) — Nashville, TN
Feline Apparel is a women’s luxury athleisure wear brand dedicated to providing high-quality, stylish, and comfortable athletic wear for women of all sizes. Our inclusive range spans from XXS to 6XL, and we are passionate about empowering women to look and feel their best. Join us in our mission to redefine athleisure fashion with elegance and inclusivity. At Feline Apparel, we believe in fostering a supportive and creative environment where innovative ideas thrive. Be part of a team that values diversity, growth, and a commitment to excellence.
Why Join Us?
Opportunity to be part of a fast-growing company
Collaborative and supportive work environment
Room for professional growth and advancement
Chance to make a positive impact
Overview:
As a Team Lead, you are both a top-performing stylist and brand ambassador and a leader who guides and inspires the Fit & Style Ambassador team. You’ll deliver elevated, boutique-style shopping experiences, actively drive sales, and mentor your team to exceed individual and store goals. You set the standard for excellence in styling, client engagement, and operational performance.
Responsibilities:
Provide exceptional, personalized service to every customer through elevated styling and product expertise.
Lead and mentor a team of Fit & Style Ambassadors coaching on styling, sales techniques, and client engagement.
Oversee daily store operations, ensuring smooth workflow across styling floor, fitting rooms, checkout, merchandising, and stock areas.
Support team in achieving individual and store sales goals, analyzing trends, and recommending action plans.
Conduct training sessions for new hires on product knowledge, styling techniques, and brand standards.
Maintain and grow the client list, ensuring follow-ups, loyalty initiatives, and repeat visits.
Uphold the store environment, ensuring visual merchandising, stock flow, and operational standards reflect Feline Apparel’s luxury aesthetic.
Act as a problem solver for client or team concerns, resolving issues efficiently and professionally.
Collaborate with the Store Manager on scheduling, workforce coverage, and operational decisions.
Lead by example by meeting personal sales targets while coaching the team to do the same.
Requirements:
Must be 18 years or older.
1-2+ years of prior experience in a client-focused retail, fashion, or styling role; leadership experience preferred.
Passion for athleisure, styling, and luxury customer service.
Strong communication, interpersonal, and coaching skills.
Self-motivated and goal-oriented, able to drive sales and achieve team targets.
Strong organizational skills and attention to detail.
Comfortable creating social media content that aligns with brand guidelines.
Ability to stand and move for the duration of a shift and lift up to 30 lbs.
Flexible availability, including evenings, weekends, and holidays during the seasonal period.
Benefits:
Competitive hourly pay.
Medical, Dental, and Vision coverage (for eligible employees).
Exclusive employee discount on Feline Apparel products.
First access to new collections before public release.
Performance-based incentives for achieving sales targets.
VIP invitations to brand events, photoshoots, and styling sessions.
Be part of an exciting seasonal experience with a growing luxury athleisure brand.
A supportive, empowering, and inclusive work environment.
Compensation:
The base rate of pay for this position generally ranges between $16.00 - $18.00 per hour. This range is an estimate, based on potential qualifications and operational needs. Base rate may vary above or below the stated amounts, as permitted by applicable law.
Our Commitment:
Feline Apparel is an equal opportunity organization. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.